Policies & Guideline

Privacy Policy

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At Varanasi Day Tours, your privacy is important to us. We are committed to protecting the personal information you share with us and ensuring a safe, secure and transparent travel experience. Varanasi Day Tours is a unit of Insight Journey Pvt. Ltd., and this privacy policy explains how we collect, use and safeguard your information.

We may collect personal details such as your name, email address, phone number, travel preferences and booking information when you contact us, request information or book any of our travel services. This information is collected solely to provide better customer support, improve your travel experience and process bookings efficiently.

Your information may be used for:

• Managing tour bookings and travel arrangements
• Providing customer support and travel assistance
• Sending important travel updates and booking confirmations
• Improving our services and customer experience
• Responding to inquiries and requests

We respect your privacy and do not sell, rent or share your personal information with third parties for marketing purposes. However, limited information may be shared with trusted service providers only when necessary to complete travel arrangements or comply with legal obligations.

We take appropriate security measures to protect your personal data from unauthorized access, misuse or disclosure. While we strive to ensure complete security, no online transmission can be guaranteed to be 100% secure.

Our website may use cookies and analytics tools to improve website functionality and enhance user experience. By using our website, you consent to the collection and use of information in accordance with this policy.

Refund Policy

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At Varanasi Day Tours, we understand that travel plans can change and we strive to provide flexibility and peace of mind to our valued guests. Our refund policy is designed to ensure transparency and customer satisfaction.

Your information may be used for:

• Customers are entitled to a 100% refund of the tour cost.
• Refunds will be processed to the original payment method used during booking.
• No cancellation charges will be applied.

Your information may be used for:

• Cancellations made within 48 hours of the scheduled tour are not eligible for a refund.
• In exceptional circumstances, guests may contact us to discuss possible alternatives or rescheduling options, subject to availability.

For any inquiries, cancellations or refund requests, please contact our support team. We are committed to assisting you and ensuring a smooth and hassle-free travel experience with Varanasi Day Tours and Insight Journey Pvt. Ltd.